Privacy Policy for AidSynk AI

Introduction

AidSynk AI ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, protect, and share information about you when you interact with our SaaS platform, website, or related services ("Service").

Information We Collect

Personal Information

• Account Registration: Name, email address, contact number, company information.
• Payment Information: Securely processed via third-party payment processors.
• Communication Data: Emails, messages, customer support interactions.

Usage Data

• Data on your interactions with the Service, such as page views, feature usage, click patterns, session durations.
• Device information, IP address, browser type, and operating system details.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analytics, and for marketing purposes. You may control cookie settings through your browser.

How We Use Your Information

• To provide and improve our Service.
• For billing, account management, and customer support.
• To send important notices, product updates, and marketing materials (with your consent).
• To analyze usage patterns and trends to optimize our SaaS platform.
• To protect against fraud, unauthorized transactions, and maintain security.

Information Sharing and Disclosure

We may share your data in the following circumstances:

• Third-party service providers: To enable essential functionalities (e.g., hosting, analytics, payment processing).
• Compliance with Law: When legally required by authorities or court orders.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.
• With your explicit consent or direction.

Security of Your Data

We employ robust security measures, including data encryption, access control, and regular security assessments to protect your information against unauthorized access, alteration, or destruction.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

User Rights

You have the right to:

• Access and request copies of your personal data.
• Correct or update your personal information.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent at any time for processing based on consent.

To exercise these rights, contact us at contact@aidsynk.com

International Data Transfers

Our Service may involve transferring your data to locations outside your jurisdiction. We ensure adequate safeguards and legal compliance for such transfers.

Third-party Links and Integrations

Our platform may contain integrations and links to third-party websites or services. We are not responsible for the privacy practices of external services. Please review their privacy policies separately.

Children's Privacy

Our Service is not intended for use by individuals under 13 years of age, and we do not knowingly collect data from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notifications on our Service.

Contact Us

For questions or assistance related to cancellations or refunds, please: Contact Us